Michael Happel, Senior Corporate IT Operations Manager Leads Cisco Cloud-Based Phone Migration
- The B.U.I.L.D Team
- May 16, 2023
- 2 min read
We are thrilled to announce the successful completion of our ambitious Cisco VOIP Cloud Migration Project, along with the addition of an impressive 1009 phone lines. This milestone not only marks a significant technological advancement for our company but also demonstrates our commitment to growth and providing exceptional services to our valued customers.

Under the leadership of Michael Happel, our dedicated IT team worked tirelessly to execute a seamless transition from our previous phone system to the state-of-the-art Cisco VOIP cloud-based solution. Michael, along with the entire IT team, exhibited unparalleled professionalism, technical expertise, and a remarkable ability to adapt to changing circumstances. Their unwavering determination and commitment to excellence ensured the project's success.
The addition of 1009 phone lines showcases our vision for scalability and the ability to cater to the growing demands of our business. This expansion empowers our organization with the necessary communication infrastructure to support our increasing customer base and enhance our operational efficiency.
Throughout the project, the IT team collaborated across various departments within our organization, demonstrating exceptional teamwork and coordination. Through meticulous planning and thorough preparation, they navigated the challenges that arose during the migration process, ensuring a smooth transition for all 1009 phone lines.
The Cisco VOIP cloud migration project not only offers enhanced reliability and scalability but also empowers our employees with advanced communication tools. Features such as high-definition voice quality, instant messaging, video conferencing, and seamless integration with other business applications provide a robust platform for efficient collaboration and streamlined workflows.
We extend our heartfelt appreciation and congratulations to Michael Happel and the entire IT team for their outstanding contributions to this remarkable achievement. Their unwavering dedication, expertise, and collaborative spirit were instrumental in the successful migration of 1009 phone lines. Their tireless efforts have not only ensured a smooth transition but have also positioned us as a leader in adopting innovative solutions within our industry.
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